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KIROI - Artificial Intelligence Return on Invest
The AI strategy for decision-makers and managers

Business excellence for decision-makers & managers by and with Sanjay Sauldie

KIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

KIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

Start » Tool test for decision-makers: successfully mastering KIROI step 2
19 July 2025

Tool test for decision-makers: successfully mastering KIROI step 2

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The tool test is a crucial step for many decision-makers in finding the right digital tools for their company. Many clients come to us because they are unsure which solutions truly fit their requirements. A structured tool test provides them with a well-founded basis for decisions and avoids a blind approach when selecting new technologies. Clients often report that the tool test not only saves them time but also provides valuable insights. This process helps to carefully weigh costs, effort, and benefits, and to sustainably strengthen project success.

Why the tool test is so important

A tool test helps to evaluate the diversity of digital solutions and identify suitable tools. Companies from a wide range of industries use this step to gather practical insights before final implementation. This way, decision-makers avoid common pitfalls such as using overloaded solutions or a lack of compatibility with existing systems.

An example from logistics: A company tested various tracking systems for their compatibility with existing processes. Through the tool test, it was able to find the best solution for its requirements and thus significantly increase efficiency.

Another example from marketing: an agency tested new automation tools for campaign planning directly within a client project. This allowed them to receive valuable feedback and optimise the tools accordingly.

The tool test is also used in the healthcare sector. One hospital tested various digital documentation solutions and decided on the one that integrated best into the existing workflows.

Tooltest: Practical Steps for Decision-Makers

Analyse requirements accurately

The first step in tool testing is a precise analysis of company requirements. Decision-makers define their goals and use cases. Only in this way can the selection be targeted and efficient.

An example from production: A company wanted to digitise its quality control. It defined specific use cases and tested various tools for their suitability.

Another example from the administration: An authority wanted to optimise its document management. It analysed its requirements and tested various solutions in practical use.

The tool test is also important in the education sector. One school tested various learning platforms and decided on the one that best suited their needs.

Try out different tools

In the next step, decision-makers will select various tools that could meet the requirements. It is recommended to test several solutions in parallel to create opportunities for comparison.

An example from retail: A company tested various merchandise management systems and decided on the best solution based on the test results.

Another example from the financial sector: A bank tested various risk management tools and found the right solution for its requirements.

The tool test is also used in customer service. A call centre tested various CRM systems and decided on the one that best integrated with its existing processes.

Systematically capture feedback

During tool testing, it is important to systematically capture user feedback. This allows weaknesses to be identified early and improvements to be implemented effectively.

For example, in research: an institute tested various data analysis tools and collected feedback from its researchers. This allowed it to find the best solution for its requirements.

Another example from the IT industry: a company tested various project management tools and gathered feedback from the project teams. This allowed them to find the right solution for their requirements.

The tool test is also used in the HR sector. A company tested various HR software solutions and gathered feedback from employees. This allowed them to find the best solution for their needs.

BEST PRACTICE with one customer (name hidden due to NDA contract) A medium-sized industrial company wanted to digitalise its production planning. It defined specific use cases and tested various tools in practical application. Through the tool test, it was able to find the best solution for its requirements and thus significantly increase efficiency. Employees were involved early on and provided valuable feedback. This allowed the company to optimally adapt the tools and increase acceptance.

My analysis

The tool test is an essential building block for an informed decision when selecting software and tools. Approaching this step in a structured manner with accompanying coaching increases the likelihood of finding and implementing suitable tools. Practical examples from various industries show how diverse the requirements are and how important a transparent testing phase is. Overall, the tool test supports decision-makers in carefully weighing the costs, effort, and benefits of digital technology and sustainably strengthening project success.

Further links from the text above:

KIROI Step 2: How to Succeed with Your Tool Test for AI Success

Tool test in KIROI Step 2: Experience AI innovations in practice

Tool Testing: How to Succeed with Step 2 of the KIROI Methodology

For more information and if you have any questions, please contact Contact us or read more blog posts on the topic Artificial intelligence here.

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