The measurement of cognitive load is an important concept within the fields of digital transformation, HR work and teams, and artificial intelligence. Cognitive load describes how much our brain is utilised by tasks or information. When measuring cognitive load, it is recorded how much „thinking work“ people have to do during certain activities or in digital environments.
Why is this important? In the digital working world, the constant flood of information often causes stress and mistakes. If companies understand the cognitive load on their employees, they can improve processes and design digital tools more effectively.
For example: Employees in a company are testing new software. While they are doing this, a system measures how often they make mistakes, how quickly they work, and how long they take for certain steps. This data shows how demanding the software is. With these insights, the software can be improved so that it is easier to use and seems less stressful.
So, measuring cognitive load helps to make digital processes more human-friendly and efficient.
Deutsch 
English (UK)