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KIROI - Artificial Intelligence Return on Invest
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Business excellence for decision-makers & managers by and with Sanjay Sauldie

KIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

KIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

Start » Big Data to Smart Data: Data Intelligence as a Competitive Advantage
17 March 2025

Big Data to Smart Data: Data Intelligence as a Competitive Advantage

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Imagine sitting on a mountain of gold, but you don't know exactly where the most valuable nuggets are hidden. This is precisely how many companies find themselves today, as they collect vast amounts of information but are barely able to use it profitably. The decisive shift from Big Data to Smart Data is currently revolutionising the way organisations conduct their business and make strategic decisions. In a world flooded with digital footprints, this is precisely where the wheat is separated from the chaff. Those who learn to extract genuine insights from the deluge of data gain a sustainable competitive edge.

The Evolution of Data Processing in a Corporate Context

The mere accumulation of information is no longer sufficient. Companies must understand that quantity without quality creates no added value. Many organisations have invested heavily in storage capacities and recording systems in recent years. However, managers often report feeling overwhelmed by the sheer volume. They don't know where to start to derive meaningful insights. This is why intelligent processing and analysis are gaining so much importance.

Let's take a medium-sized mechanical engineering company that has integrated sensors into its products as an example. Millions of measured values stream into its systems daily. However, without appropriate analysis tools, this information remains worthless. Only through intelligent algorithms does the company recognise patterns that indicate upcoming maintenance requirements. Another example can be found in the logistics industry: Hauliers collect GPS data from their entire fleet around the clock. By analysing this information, they optimise routes and significantly reduce fuel costs. The change is also clearly evident in the retail sector. Retailers analyse purchasing behaviour in order to create personalised offers and strengthen customer loyalty.

From Big Data to Smart Data: The Qualitative Leap

The transition from mere collection to intelligent utilisation marks a fundamental shift. It's no longer about storing as much as possible. Instead, the focus is on which insights are relevant to action. Companies that make this transition transform their entire value chain. They make better decisions and react faster to market changes. This development intensively supports transruption coaching on numerous projects.

For example, a pharmaceutical company uses clinical trial data to detect side effects early on. The intelligent linking of various information sources enables completely new insights [1]. Insurance companies also benefit enormously from this approach. They analyse claims to uncover fraud patterns. Banks, in turn, rely on real-time analyses to immediately identify suspicious transactions.

Best practice with a KIROI customer


A globally operating automotive supplier faced a significant challenge in the quality assurance of its production lines. The company had already been collecting extensive machine data from its worldwide plants for years. However, it lacked the ability to use this information profitably and derive actionable recommendations. As part of our collaboration, we jointly developed a strategy for intelligent data utilisation. First, we identified the most relevant information sources and defined clear quality criteria for data collection. Subsequently, we implemented a system that detects and reports production deviations in real-time. The results significantly exceeded even the most optimistic expectations of the management. The rejection rate decreased by a remarkable fourteen percent within six months. At the same time, the predictability of maintenance intervals improved considerably, and machine availability increased measurably. Particularly important during this transformation process was the support provided to employees through transruption coaching.

Data intelligence as a strategic competitive factor

Those who use their information intelligently gain decisive advantages in the market. This realisation is increasingly taking hold in boardrooms. The transformation of Big Data to Smart Data it is being declared a top priority. Companies are investing more heavily in the relevant skills and technologies. Competition is increasingly being decided at this level.

For example, an energy supplier analyses its customers' consumption patterns very closely [2]. This allows it to better predict network utilisation and avoid bottlenecks. Telecommunications companies use usage data to identify cancellation risks early on. They can target at-risk customers specifically and retain them with suitable offers. Airlines also rely on intelligent analyses. They dynamically optimise ticket prices based on demand forecasts.

Smart Data in Practice: Cross-Industry Applications

The application fields span almost all economic sectors. In healthcare, the intelligent analysis of patient data enables more precise diagnoses. Hospitals optimise their bed planning and noticeably improve the quality of care. Agricultural enterprises use weather and soil data for more efficient irrigation. This increases yields while simultaneously conserving valuable resources.

Tourism also benefits significantly from this development. Hotels analyse booking patterns and dynamically adjust their pricing. Tour operators recognise trend developments earlier and can adapt their offerings accordingly. The construction industry is also increasingly discovering the possibilities of intelligent information usage. Construction companies optimise project planning and resource deployment based on historical data analyses [3].

Best practice with a KIROI customer


A leading retail company with several hundred branches in Germany approached us with a clear problem statement. Those responsible wanted to fundamentally optimise their inventory management and reduce overstock. At the same time, supply bottlenecks that alien customers and cost sales were to be avoided. Together, we developed a holistic approach to transforming data usage within the company. First, we conducted a comprehensive inventory of all available information sources. This revealed that valuable insights were lying dormant in isolated systems. The integration of these sources formed the basis for all further steps in the project. We then implemented a forecasting system that predicts sales figures at branch level. The system intelligently takes into account factors such as weather, local events, and historical patterns. The results were impressive: stock levels fell by an average of eleven percent, while product availability simultaneously increased. The impetus we developed together led to a sustainable cultural change within the company.

Challenges on the Path to Data Intelligence

The path from mere collection to intelligent utilisation is fraught with obstacles. Many companies struggle with data silos and a lack of integration between different systems. The quality of the captured information often does not meet the required standards. Furthermore, there is often a shortage of qualified specialists for sophisticated analyses. transruptions-Coaching regularly addresses these challenges in consulting projects.

For example, a chemicals company first had to harmonise its heterogeneous IT landscape. Only then could the company begin with cross-functional analyses. Data protection requirements also present organisations with considerable challenges. A healthcare provider invested heavily in anonymisation procedures before patient data could be analysed. In addition, there are cultural barriers: employees must learn to accept and make data-driven decisions.

The human factor in Big Data to Smart Data projects

Technology alone does not solve problems. Success depends crucially on the people who work with it. Leaders must embody and foster a data-driven culture. Employees need appropriate training and support during the transition. Because many struggle with these changes, transruptions coaching intensely supports teams.

For example, a media company trained its editors in how to use readership analyses [4]. This enables journalists to better align their topic selection with the interests of the target audience. An industrial company introduced regular data literacy workshops for all management levels. This created a common understanding of the possibilities and limitations of the analyses. A financial services provider also invested heavily in the skills development of its workforce.

Future prospects and development trends

The development is progressing at an enormous speed and constantly opening up new possibilities. Artificial intelligence and machine learning are further enhancing analytical capabilities. The transformation of Big Data to Smart Data This makes it even more effective and precise. Companies that invest today secure long-term competitive advantages.

A logistics company is already testing autonomous decision-making systems for route planning. The software analyses traffic data and independently adjusts delivery routes [5]. Exciting developments are also emerging in human resources. Companies are using analytics to better identify and develop talent. The manufacturing industry is experimenting with self-optimising production lines.

My KIROI Analysis

The transformation from mere data collection to intelligent utilisation marks a turning point for businesses of all industries and sizes. In my consulting practice, I regularly observe how organisations grapple with this change and require support. The technical aspect often does not pose the biggest challenge. Rather, many companies struggle with cultural transformation and involving all employees. Data-driven decision-making requires a fundamental rethink in many minds and departments.

Organisations that take a holistic approach to change, rather than focusing solely on technology, are particularly successful. They invest in people, processes, and culture simultaneously. Leaders must act as role models and consistently demonstrate the new way of working. The companies I support benefit enormously from a structured approach with clear milestones. A realistic assessment of one's own starting position and capabilities is also important.

Clients often report feeling overwhelmed by the sheer variety of options at first. It helps to start with manageable pilot projects and make initial successes visible. These successes create acceptance and motivation for further steps on the transformation path. The future undoubtedly belongs to those companies that use their information intelligently. Those who act today lay the foundation for tomorrow.

Further links from the text above:

[1] Bitkom – Big Data and Data Analysis
[2] BDEW - Digitalisation in the energy industry
[3] VDI – Digital Transformation in Industry
[4] BDZV – Digital Strategies in Publishing
[5] Fraunhofer – Artificial Intelligence in Application

For more information and if you have any questions, please contact Contact us or read more blog posts on the topic Artificial intelligence here.

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