Cognitive AI: Process Automation Staff Unit – How a New Specialist Department is Emerging
What began as an innovative playground for IT in the course of digitalization is developing from a staff unit into an organisation with a new, independent specialist department as it matures. But who exactly is building this up, and how are its processes integrated into the workflows of long-established structures? What should be considered in order to actually achieve increases in efficiency, quality advantages, and robustness in practice, while crises, socioeconomic and technical challenges test the company's resilience?
Theses in this paper:
The age of digitalisation is creating a growing demand for developers and IT professionals. Their careful, targeted deployment leads to a decisive competitive advantage. Process automation forms a new, cross-industry corporate focus. The use of simple RPA technologies enables accelerated implementation, an immediate return on investment, and the securing of necessary operational acceptance.
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