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KIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

KIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

Start » Empathic Computing (Glossary)
19 July 2025

Empathic Computing (Glossary)

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Empathic computing is primarily at home in the fields of artificial intelligence, virtual and augmented reality, and digital society. It means that computers and digital systems are able to recognise and respond to human emotions and moods. This allows technologies to become even more personal and helpful.

Imagine you're wearing virtual reality glasses to attend an online meeting. With empathic computing, the system can recognise, for example, from your voice or facial expressions whether you are stressed or relaxed. Based on this, it can make suggestions, such as taking a break or involving a colleague.

This concept helps to make digital experiences more human and promotes well-being, especially in professional life or when working with teams from different cultures. Empathic computing is therefore not just a technical innovation, but enables a new quality in the use of digital applications.

In the future, empathetic computing can help us communicate more effectively, recognise conflicts more quickly, and even provide tailored learning support – matching our individual mood and situation.

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