Massively multilingual models are a term from the fields of Artificial Intelligence, Digital Transformation, and Big Data and Smart Data. They describe artificial intelligence systems that are capable of understanding and processing many different languages simultaneously. While earlier AI models often only supported one or a few languages, massively multilingual models can handle dozens or even hundreds of languages.
For businesses, this means a significant improvement: For example, thanks to this technology, a chatbot on a global website can automatically understand and respond not only in German, but also in English, Spanish, Chinese, or Arabic. The texts do not need to be manually translated beforehand, because the model directly recognises the different languages.
This makes international communication easier, faster, and cheaper. It also helps with data analysis, as no language is left out during evaluations. A clear example is the AI-based customer support of an online shop: a customer from Brazil writes in Portuguese, another from France in French. Both receive immediately understandable answers, even though the same tool is in use in the background.
Massively multilingual models play a central role in digitalisation worldwide.
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