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The AI strategy for decision-makers and managers

Business excellence for decision-makers & managers by and with Sanjay Sauldie

KIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

KIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

Start » AI Tool Check: How decision-makers choose the best AI tools
21 September 2025

AI Tool Check: How decision-makers choose the best AI tools

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Digital transformation presents leaders with a central challenge. Which intelligent solutions are a genuine fit for the company? AI Toolcheck becomes the decisive success factor. Many decision-makers feel overwhelmed by the flood of offers. They are looking for clear points of reference. At the same time, the pressure to act quickly is growing. This contribution outlines systematic approaches. It provides impulses for well-founded selection processes. This ensures successful navigation through the jungle of possibilities.

Why a Structured AI Tool Check Has Become Indispensable

The market for intelligent software solutions is growing exponentially. New applications are released every month. They promise increased efficiency and competitive advantages. However, not every tool is suitable for every company. Decision-makers must therefore examine carefully. A systematic evaluation process saves resources in the long run. It prevents misinvestments and frustration within the team. This necessity is particularly evident in the field of management consulting. Consultants support clients in complex change processes. They need tools that support their work. This includes analysis, communication, and documentation. The wrong choice can jeopardise projects. Therefore, the selection process deserves special attention.

Many executives report similar experiences. They have already tested several solutions. Some proved insufficient. Others overwhelmed employees. Still others did not fit the existing infrastructure. These experiences shape the approach. Decision-makers become more cautious and critical. They demand detailed information. At the same time, time for extensive research is often lacking. This is where a structured evaluation approach comes in. It bundles relevant criteria. It makes decisions comprehensible and transparent.

Central criteria for AI tool checks for consulting firms

The selection of suitable tools follows specific guidelines. Integration into existing systems is paramount. Consultants often work with various platforms concurrently. New solutions must be able to seamlessly fit in. Data protection and confidentiality form further core themes. Consulting projects involve sensitive company information. The protection of this data is of the highest priority. Providers must be able to demonstrate corresponding certifications. User-friendliness also plays an important role. Complicated interfaces cost valuable time. They considerably reduce acceptance within the team. Intuitive operating concepts, on the other hand, promote productive use.

Scalability also deserves consideration during evaluation. Consulting firms grow or shrink depending on their workload. Tools should be able to adapt flexibly. Licence models must take this dynamic into account. Fixed contract durations can become problematic. Monthly billing models offer advantages here. They allow for quick adjustments when requirements change. Support also warrants critical examination. Technical problems can critically disrupt project workflows. Quick and competent assistance is then essential. Response times and availability should be contractually agreed.

Best practice with a KIROI customer


A medium-sized management consultancy with a focus on organisational development faced an important decision. The team wanted to modernise its analysis processes and was looking for suitable intelligent solutions. The previous working method was based on manual evaluations and standardised questionnaires. The managing director recognised the potential of new technologies. He commissioned a structured evaluation process as part of the transruption coaching. Together, we first identified the specific requirements of the consulting team. Three central needs emerged. Firstly, the team needed support in evaluating employee surveys. Secondly, the consultants wished for help in creating presentations. Thirdly, internal knowledge documentation was to be improved. After a systematic comparison of eight different providers, the choice fell on two complementary solutions. The implementation took place in stages over four months, accompanied by regular training sessions and feedback rounds. Today, employees report significant time savings on routine tasks. The capacity gained is now being channelled into personal consulting work with clients.

Recognising and overcoming typical challenges in the selection process

Decision-makers encounter recurring hurdles when selecting tools. A common difficulty concerns internal alignment. Different departments have different priorities. Management focuses on cost-efficiency. The operational team desires user-friendliness. The IT department pays attention to security and compatibility. These perspectives must be brought together. A moderated process can help with this. It gives all stakeholders space for their concerns. At the same time, it prevents endless discussions without results. Clear decision criteria provide guidance for everyone involved.

Another challenge lies in obtaining information. Naturally, providers present their solutions in the best possible light. Critical points are often only mentioned upon request. Decision-makers should therefore specifically ask about weaknesses. Reference customers offer valuable insights into practical application. However, providers usually only name satisfied users. Independent review portals can supplement the picture [1]. Industry associations also publish relevant studies [2]. These sources help with realistic assessment. They highlight both the strengths and limitations of the solutions.

Practical Steps for a Successful AI Tool Check

A tried-and-tested approach begins with an inventory. Which processes currently involve the most effort? Where do bottlenecks arise in daily work? These questions direct attention to concrete potential for improvement. In consulting, this often relates to the research phase. Consultants spend a lot of time gathering information. The creation of documentation also ties up considerable resources. Presentations for clients require careful preparation. Intelligent tools can provide support in all these areas. Prioritisation helps to maintain focus. Not everything needs to be optimised at the same time.

After the inventory, market research follows. Decision-makers should consider at least five different solutions. A mix of established providers and innovative newcomers is recommended. Large providers often offer comprehensive feature packages. Smaller, specialised solutions shine with specific strengths. Comparing both categories broadens the horizon. The actual evaluation then takes place in test phases. Most providers grant free trial periods. These should be used systematically. Defined test scenarios enable fair comparisons. Documented results facilitate later decision-making.

Best practice with a KIROI customer


A company specialising in strategy consulting wanted to make its competitive analyses more efficient. The partners had heard about various intelligent analysis tools and were curious about their potential. At the same time, there was uncertainty about specific applications in their day-to-day work. As part of our collaboration, we first developed a structured catalogue of criteria for the AI tool check. This included technical requirements as well as economic considerations and cultural aspects. The issue of transparency and traceability was particularly important to the team. Consultants must be able to explain to their clients how they arrive at certain conclusions. Tools with opaque decision-making processes were therefore excluded from the shortlist. After a three-month evaluation phase, the company opted for a solution with detailed source references. We supported the implementation with a change management concept. This also addressed the concerns of sceptical team members. Today, the entire consulting team uses the tool regularly. The partners estimate that the quality of the analyses has noticeably improved. At the same time, the time spent on research has decreased by about a third.

The role of change management in tool implementation

The best solution achieves little without acceptance within the team. Change processes require careful guidance. This is particularly true for the implementation of intelligent systems. Many employees approach such technologies with mixed feelings. On the one hand, they recognise the potential for making work easier. On the other hand, there are concerns about their own jobs. These concerns deserve to be taken seriously. Open communication builds trust and reduces resistance. Leaders should clearly communicate their objectives. The tools are meant to support people, not replace them. This message must be credible and consistent.

Training is another important building block. It not only imparts technical knowledge but also gives employees confidence in using new tools. A multi-stage approach has proven effective here. Initially, a basic introduction is provided for all those involved. Building on this, specialised workshops delve into specific functional areas. Regular refresher courses keep knowledge up-to-date. Exchange among colleagues also promotes learning. Experienced users can act as multipliers, sharing tips and best practices with the entire team.

Establish long-term success measurement after the AI tool check

The introduction of new tools is only the beginning. Sustainable success requires continuous review. Decision-makers should define key performance indicators from the outset. These measure the actual benefit of the investment. In the consultancy business, various metrics can be relevant. Project lead times provide important insights. Customer satisfaction should also be monitored. Internal surveys capture employee satisfaction. Economic indicators such as revenue per consultant complete the picture. These data enable informed evaluations after a few months of use.

Feedback loops help with continuous optimisation. Regular retrospectives identify potential for improvement. Perhaps certain functions are used less than expected. Then it's worth analysing the reasons. It's possible that knowledge about the possibilities is lacking. Or the function doesn't quite fit the workflow. Such insights enable targeted adjustments. Dialogue with the provider can also be helpful. Many manufacturers take user feedback seriously. It is incorporated into the further development of their products [3].

Best practice with a KIROI customer


An internationally active management consultancy had already implemented several intelligent tools and was looking for a holistic strategy for their integration. Previously, the various solutions had been used in isolation from each other, leading to inefficiencies and data silos. In the transruption coaching, we jointly developed an integrated concept for the entire technology portfolio. In doing so, we considered not only technical aspects but also organisational issues and cultural factors. Clarifying responsibilities and governance structures was particularly important. Who decides on the introduction of new tools? What standards must be met? How are new employees trained? These questions were documented in a binding framework. In addition, we established a quarterly review process for the existing technology portfolio. This process systematically checks whether the tools in use still meet current requirements. It also identifies gaps that could be closed by new solutions. This structured approach has already helped the company to react to changes in a timely manner on several occasions while simultaneously avoiding uncontrolled growth in the tools deployed.

My KIROI Analysis

The systematic selection of intelligent tools is developing into a key competence for managers. Decision-makers benefit from structured evaluation processes in multiple ways. They make well-founded decisions based on clear criteria. They significantly minimise the risk of expensive bad investments. At the same time, team acceptance increases through transparent selection processes. The consulting industry faces particular challenges and opportunities. Working with sensitive customer data requires the highest security standards. At the same time, intelligent tools offer enormous potential for efficiency gains. Consultants can dedicate more time to actual consulting work. Routine tasks are increasingly taken over by supporting systems.

The practical examples presented illustrate various approaches to successful implementation. What they have in common is the systematic evaluation process beforehand. Careful support during the introduction phase also appears to be important. Change management deserves particular attention here. People need to be able to experience the benefits for their daily work. Only then will sustainable acceptance and productive use emerge. Finally, long-term success measurement secures the return on investment. It provides valuable data for future decisions. Decision-makers who heed these principles position their companies for a successful future. They use the opportunities offered by intelligent technologies purposefully and responsibly.

Further links from the text above:

[1] G2 – Review portal for software solutions
[2] Bitkom – Studies on Artificial Intelligence in Companies
[3] McKinsey – State of AI Report

For more information and if you have any questions, please contact Contact us or read more blog posts on the topic Artificial intelligence here.

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