E-Government (Glossary)

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The term E-Government is firmly anchored in the areas of Digital Society, Digital Transformation, and Cybersecurity. E-Government describes the use of digital technologies by public authorities to make services and administrative processes more efficient, transparent, and user-friendly for citizens and businesses.

An important goal of e-government is to replace or simplify visits to official offices through digital services. For example, citizens can re-register their place of residence online, submit applications digitally, or request important documents such as birth certificates directly via the internet.

E-government thus provides greater convenience and saves time and costs – not only for citizens but also for the authorities themselves. All data must be processed with particular security, as the protection of personal information is extremely important.

A vivid example: anyone moving to a new city can use e-government services to re-register online, instead of having to go to the registration office in person. This makes administration modern, digital and simple – and significantly eases the everyday lives of many people.

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