The term Digital Supply Chain is primarily found in the fields of Digital Transformation, Industry and Factory 4.0, as well as eCommerce and Digital Commerce. A digital supply chain describes the modern way companies manage and control their products from raw material procurement to customer delivery – using digital technologies.
Instead of paper and telephones, for example, special software, sensors and the internet ensure that all steps are monitored automatically and in real-time. This allows companies to react to problems more quickly and make their processes more efficient. Delivery times are shortened, storage costs are reduced and unnecessary errors are avoided.
A clear example: An online retailer uses a digital supply chain to recognise when a product needs to be reordered. The system automatically reports when stock levels are low and triggers an order with the supplier. At the same time, the customer can be informed about the tracking information. This keeps everything transparent and flexible – for both the company and the customer. Digital supply chains help companies remain competitive and customer-oriented.
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