{"id":342098,"date":"2024-11-21T20:52:37","date_gmt":"2024-11-21T19:52:37","guid":{"rendered":"https:\/\/sauldie.org\/de\/conversational-ai-im-ecommerce-und-digitale-transformation\/"},"modified":"2024-11-21T20:52:37","modified_gmt":"2024-11-21T19:52:37","slug":"conversational-ai-im-ecommerce-und-digitale-transformation","status":"publish","type":"post","link":"https:\/\/risawave.org\/de\/conversational-ai-im-ecommerce-und-digitale-transformation\/","title":{"rendered":"Conversational AI (Glossar)"},"content":{"rendered":"<p>Conversational AI ist besonders in den Bereichen K\u00fcnstliche Intelligenz, Digitale Transformation und eCommerce und Digitaler Handel zuhause. Unter Conversational AI versteht man Computerprogramme, die in der Lage sind, mit Menschen in nat\u00fcrlicher Sprache zu kommunizieren \u2013 \u00e4hnlich wie wir es untereinander tun. Das passiert zum Beispiel \u00fcber Text (wie im Chat) oder per Sprache (wie bei Sprachassistenten).<\/p>\n<p>Die Grundlage daf\u00fcr sind fortschrittliche Technologien, die Sprache erkennen, verstehen und passende Antworten geben k\u00f6nnen. Im Alltag begegnen uns L\u00f6sungen mit Conversational AI beispielsweise in Chatbots auf Webseiten, die rund um die Uhr Fragen von Kunden beantworten, oder Sprachassistenten wie Alexa, Siri oder Google Assistant.<\/p>\n<p>Ein konkretes Beispiel: Auf einer Online-Shopping-Plattform kann ein Chatbot auf Basis von Conversational AI sofort helfen, wenn Kunden nach einem bestimmten Produkt suchen, Bestellungen verfolgen oder h\u00e4ufige Fragen stellen. Das spart Zeit und macht den Service schneller und pers\u00f6nlicher.<\/p>\n<p>F\u00fcr Unternehmen bedeutet der Einsatz von Conversational AI oft mehr Effizienz, bessere Kundenerlebnisse und eine rund um die Uhr erreichbare Unterst\u00fctzung, ohne dass immer Menschen direkt eingreifen m\u00fcssen.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Conversational AI ist besonders in den Bereichen K\u00fcnstliche Intelligenz, Digitale Transformation und eCommerce und Digitaler Handel zuhause. Unter Conversational AI versteht man Computerprogramme, die in der Lage sind, mit Menschen in nat\u00fcrlicher Sprache zu kommunizieren \u2013 \u00e4hnlich wie wir es untereinander tun. Das passiert zum Beispiel \u00fcber Text (wie im Chat) oder per Sprache (wie &#8230; <a title=\"Conversational AI (Glossar)\" class=\"read-more\" href=\"https:\/\/risawave.org\/de\/conversational-ai-im-ecommerce-und-digitale-transformation\/\" aria-label=\"Mehr Informationen \u00fcber Conversational AI (Glossar)\">Weiterlesen &#8230;<\/a><\/p>\n","protected":false},"author":2,"featured_media":342097,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_ef_editorial_meta_date_first-draft-date":"","_ef_editorial_meta_paragraph_assignment":"","_ef_editorial_meta_checkbox_needs-photo":"","_ef_editorial_meta_number_word-count":"","footnotes":""},"categories":[26,28,1274,1205,20],"tags":[247,69,1270,1271,1272],"class_list":["post-342098","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-automatisierung","category-digitale-transformation","category-kuenstliche-intelligenz-glossar","category-ecommerce-digitaler-handel","category-kiroi-blog","tag-3ddruck","tag-innovationdurchachtsamkeit","tag-kostenersparnis","tag-lieferkette","tag-wertschoepfung","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-25"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) 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